‘Every effort being made’ to get people home for holidays: Canadian North
Airline chartering planes to keep flights going as weather wreaks havoc across southern Canada
Canadian North is pulling out all the stops to get its passengers where they need to be this holiday season, says president and CEO Michael Rodyniuk.
“We are even chartering our competitors to get people to where they need to be,” he told Nunatsiaq News on Friday.
Speaking by phone from Calgary, Rodyniuk said the airline has reached out to other airlines like Air Inuit to fill in gaps where there have been flight capacity issues or delays as a result of poor weather conditions across the country.
Environment Canada has put most of southern Canada under weather warnings as Christmas approaches, including extreme cold and snowfall in the west, blizzards and winter storm warnings for Ontario and Quebec, and storm surges, high winds and rainfall in Atlantic provinces.
Canadian North had not cancelled any of its scheduled flights for Friday as of press time.
Meanwhile, airlines across Canada are posting numerous delays and cancellations due to the weather. Ottawa airport’s arrivals webpage, for example, is peppered with notices of late and cancelled flights.
Flight cancellations or delays that are the result of bad weather are not considered the responsibility of the airline, and passengers are not entitled to compensation under federal passenger rights regulations.
Rodyniuk said Canadian North uses its website, social media, email and call-backs to communicate with travellers who are affected by delays or cancellations.
Travellers should look at the website before heading to the airport to verify that flights are posted as expected and to ensure they are leaving on time, he said.
Teams in the operational control centre and on the ground are doing everything possible to have planes prepared, loaded and to get people moving safely, said Rodyniuk.
“We are keeping a sharp eye on this eastern storm blowing through, and we’re watching what is happening on the west coast,” he said.
“Today it seems like we’ve got a bit of a window, so we are putting everything we can in the air.”