No evidence QEC customer data was compromised in cyberattack, VP says

Attack hit company’s information technology system; investigation continues

Qulliq Energy Corp. was hit in a cyberattack in January. The investigation continues, says a corporation vice-president. (Photo by David Lochead)

By David Lochead

Qulliq Energy Corp. has found no evidence that customer data was compromised when it was hit by a cyberattack in January, says vice-president of operations and engineering Bill Nippard.

The attack hit the corporation’s information technology systems, including payment processing.

QEC previously stated it was too early to tell if any customers’ financial information had been compromised or stolen.

The corporation launched an investigation using cybersecurity experts and the Government of Nunavut’s information technology teams, and Premier P.J. Akeeagok confirmed then that the RCMP was assisting.

That investigation is ongoing, Nippard told Nunatsiaq News this week.

Nippard said unless evidence arises that customer information did get compromised, any information gained from the investigation will be kept confidential.

Inuit Child First, Indigenous Services Canada

As a result of the cyberattack, QEC’s meter readings for January had to be estimated, the corporation announced March 17.

January’s bills were mailed to customers in early March once QEC’s billing system became fully operational again, Nippard said.

Because bills for January and February were delayed in being mailed out, late fees on those bills will be waived or credited, the QEC stated.

Any adjustments on accounts for partial or estimated bills will be reflected in future bills.

Share This Story

(0) Comments