Blame it on the rain: all-day internet outage in Iqaluit because of wet weather, Northwestel says
Amplifier upgrades planned for city in October 2020
When heavy rain fell on Iqaluit yesterday, its connections to the outside world fell apart.
For most of the work day, internet, cable and cell service cut in and out.
Some Iqaluit residents took to social media to express their frustration.
Looks like I can’t work… it’s raining
— Kyle Sheppard (@Maqaiti) June 23, 2020
I am more than frustrated … absolutely every form of communication went down for hours. No internet. No landline. No cell service. No cable tv. Because rain. Total bullshit.
— Madeleine Redfern (@madinuk) July 21, 2020
Conducting business in Nunavut is impossible when it rains or is foggy. This is so frustrating 😠😡 (1:10pm est)
— ❄️Sheila Flaherty | ᓰᓚ ᕙᓚᐅᕈᑎ (@sijjakkut) July 21, 2020
When asked about the outage, Northwestel declined Nunatsiaq News’ request for an interview and instead provided a statement through email.
“Customers in Iqaluit are experiencing intermittent service disruptions today due to extreme weather conditions in the community. Northwestel and Telesat are working to implement planned amplifier upgrades for Iqaluit in October 2020.”
In 2017, federal Innovation, Science and Economic Development Minister Navdeep Bains announced $50 million to improve Nunavut’s internet infrastructure.
That money was also intended to ensure households in Nunavut have internet speeds of at least 5 Mbps.
At the time, Northwestel also committed $73 million to “build the backbone satellite network needed to make higher-speed internet available in every community across Nunavut.”