Post office blames ‘severe’ weather for Igloolik mail delays
Canada Post says residents may start receiving backlogged mail this week
People in Igloolik who have waited weeks for their mail to arrive may soon see packages in their mailboxes.
Dale LeClair, the director of Indigenous and northern affairs for Canada Post, said the company expects to catch up this week with mail delivery to Igloolik after “severe weather and other travel issues” over the past month resulted in cancelled flights and a backlog of mail in Iqaluit.
“Our goal is to always provide a consistent and reliable mail service. We are unfortunately at the mercy of Mother Nature, the ever-increasing e-shopping trends and capacity issues to move the mail throughout our network,” LeClair said in an email to Nunatsiaq News.
“Rest assured that our teams along with The North West Company have been working on contingency plans to ensure the security of mail and delivery as soon as we can get it to the post office.”
Some Igloolik residents had shared their frustrations on social media last week about how long they had been waiting to receive their mail. Some said they had received notifications over four weeks ago that their mail was in transit to the capital from Montreal, but it still hadn’t arrived at the local Northern Igloolik post office.
In an Oct. 28 post on its Facebook page, Northern Igloolik acknowledged those concerns.
“While we understand the frustration, we’d like to remind post office customers that Northern team members have no control over what mail arrives at the store or when it arrives. We process your incoming mail as quickly and diligently as possible,” read the post.
Northern Igloolik went on to say that customers experiencing delays can check the tracking number of their mail, contact the sender or reach out to Canada Post’s customer care services.