Cell and internet service restored to Kugluktuk after 2-day outage

Telecommunications went down on the morning of July 7

The cellphone and internet service outage in Kugluktuk is the second time in as many years that the hamlet has been without service. (File photo)

By Jorge Antunes

Cellphone and internet services have been restored to Kugluktuk after a nearly two-day outage.

Service dropped on the morning of July 7, leaving many in the hamlet of approximately 1,500 without a connection to the internet or the ability to make phone calls.

There is no indication of vandalism or intentional damage to Northwestel’s equipment, Kugluktuk RCMP Const. Karl Szkwarek said on Monday.

Northwestel declined to comment on the outage and directed media inquiries to its parent company Bell Media.

Bell confirmed the outage in an email Tuesday.

“A technician was on site yesterday [Monday] and service is now restored. We apologize for the inconvenience,” said Patricia Garcia, manager public affairs, in the email.

In September 2022, Kugluktuk lost cell service for days after someone broke into a secured location and damaged a satellite dish.

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(4) Comments:

  1. Posted by SARCASM on

    2 days without internet , talk about going cold turkey.

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  2. Posted by Kenny Rogers on

    The online gambling sites must have been wondering where all their customers went.

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  3. Posted by Confused on

    Funny how it seems to be life threatening now a days without internet.

    • Posted by Internet is an emergency! on

      It is an emergency, most debit machines/atm’s wont work, orders the stores place are via internet..so yes u can potentially run out of food or not be able to pay for the food I hope everyone clears there accounts like good boys/girls. just in case of these issues..

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