GN kept man’s address too long, says privacy commissioner

Commissioner recommends Department of Finance review policies after misdirected cheque affects recipient’s credit rating

The Government of Nunavut’s finance department held a person’s information for too long, the territory’s privacy commissioner determined. The Access to Information and Protection of Privacy Act complaint was the result of the GN mistakenly sending a cheque to the wrong address. (File photo by Mélanie Ritchot)

By Nunatsiaq News

Nunavut’s information and privacy commissioner wants the Department of Finance to review its policy on how long it stores personal information after a government cheque made it into the wrong hands two years ago.

On Tuesday, Graham Steele published his review of a complaint that a former resident’s personal address was kept for too long after that person left the territory.

In his review, Steele said the address sat in the Finance Department’s payment system like a “ticking time bomb.”

“It took 10 years to go off,” he wrote.

The Finance Department sent the cheque in 2020 for just under $1,000 to the Toronto address of a person who lived in Nunavut in 2009.

The person was contacted about returning the money but he refused since it was a similar amount to a training course he paid for but did not receive in Nunavut in 2009.

But the man returned the money after a notation was put on his credit rating over the cheque. On April 15, the former resident filed a privacy complaint.

The cheque was supposed to go to someone else, but reached the person who complained because the GN entered the wrong nine-digit vendor code. The address was supposed to be purged when the department moved to a new database in 2018-19, according to the review.

Along with reviewing policy for storing information, Steele recommended the Finance Department review its  vendor payment system. He also recommended removing the record of debt from the person who complained.

Share This Story

(2) Comments:

  1. Posted by Boundless Incompetence on

    I continue to receive mail for a former GN employee who left the territory and their job back in 2013. Why?

    17
    2
  2. Posted by Form for change of address! on

    Here in Iqaluit, people who drop their box/address HAVE to fill a form of “CHange of address” to the CPC. people should know that, espeically someone like those about the article DUH, Boundless have to track down that delinquent recipient.

    5
    1

Join the Conversation

Your email address will not be published. Required fields are marked *

*