Iqaluit parents highlight mental health supports after son’s death

Government of Nunavut offers same-day counselling services

Jeela and Stéphane Palluq-Clouthier stand outside their Iqaluit home with their dog Brynhldr. “Our youngest son picked the name. He was working at the animal shelter and it was a small dog, a small puppy…. We decided to adopt her in early November. She’s been keeping us very busy with walks and taking care of her,” Jeela said. (Photo by David Venn)

By David Venn
Local Journalism Initiative Reporter

There were days after the death of their son when Jeela and Stéphane Palluq-Cloutier were so consumed by grief they’d forget to eat.

“There were days we could not even get off the couch,” Jeela said.

Simon Atagoyuk died by suicide last September and since then, the couple has searched for help coping with the loss.

There are resources out there, but at first Jeela and Stéphane had trouble finding them. They partly blame the pandemic and the fact they didn’t know where to begin looking.

It wasn’t until late December — four months later — that Stéphane first got to see a counsellor through Iqaluit’s mental health facility.

“It was just taking too long and it was very, it was hard,” he said.

But the Nunavut government has drastically changed how it offers its mental health services since last year, and not only is Stéphane happy to see it, he wants to spread the word.

“They now have drop-in clinics,” he said.

“So you just call first thing in the morning and if there are spots available during the day, you can be seen within the same day. That’s a big change.”

Earlier this year, Nunavut’s Department of Health partnered with Iqaluit’s mental health and addictions team to make it easier to get access to mental health care.

In late January, the clinic began taking same-day appointments three days a week, said Danarae Somerville, spokesperson for the Health Department.

“We were able to contact everyone on the wait-list to book an appointment,” she wrote in an email to Nunatsiaq News. “There have only been a few instances where people calling in for an appointment had to wait one extra day to speak with a counsellor.”

Jeela was able to connect with a counsellor through the non-insured health benefits program.

“It’s helped me to give myself goals and routine,” she said. “And [I’m] able to say things to someone that maybe I would not say to my husband.”

Stéphane is still searching for another form of support he believes will help — he hasn’t found any support groups in Iqaluit for survivors of suicide loss.

He said joining one would help to make him feel less alone.

“Maybe [we would] be able to talk to each other and maybe share some ideas or healing,” Stéphane said. “Or even just break down and cry.”

Isaksimagit Inuusirmi Katujjiqaatigiit Embrace Life Council, a non-profit suicide-prevention organization based in Iqaluit, ran a few sessions last year, but the pandemic curtailed them, said program co-ordinator Elisapee Johnston.

The council is working towards providing a virtual support group experience, but has yet to solidify plans, she said.

Johnston said there are barriers to hosting virtual services, such as technical restrictions, but it’s an important service that the organization is motivated to find solutions for.

“We don’t know how long COVID is going to be interrupting our lives,” Johnston said. “We’re not going to give up.”

For now, Jeela and Stéphane live in their home in Iqaluit with their dog, Brynhyldr. One of their sons brought her to them to foster after Simon died, and they adopted her in November.

She was responsible for getting them out of the house and moving in the early days before they were able to receive professional help.

“She really helped us bounce back,” Jeela said.

The days roll on, and the pair continue to make use of the resources that are available to them, though, Stéphane said, there are lots of questions that are left unanswered.

“I don’t know when and if ever we’ll get over the pain,” Stéphane said, “but we now have some tools to better cope.”

Inuit and non-Inuit can request same day appointments Monday, Wednesday and Thursday by calling 867-975-5900 when the clinic opens at 8:30 a.m.

There are also 22 hours of counselling available each year to Inuit through the non-insured health benefits program run by the federal government, with the option of more hours being allocated.

And Government of Nunavut employees can access the government’s employee and family assistance program, which offers free counselling to employees and their families.

If you’re experiencing emotional distress and want to talk, call the First Nations and Inuit Hope for Wellness Helpline at 1-855-242-3310 or chat online at Those resources operate 24 hours a day, seven days a week.

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(2) Comments:

  1. Posted by sought help on

    I am glad there are positive changes. over the years, i’ve sought counselling for maritial problems, suicides in my family, depression and anxiety. I will say that there have been alot of improvements over the last year.
    Some times i left the counsellors office feeling “why am i coming here?” it used to be very detached, i always felt like i left feeling that all they did was indirectly tell me to “figure it out yourself”. Medication is needed for some people, others need meditation. the last time i went, i felt like i was being communicated with, not just talked to. the only things i find now as an issue is that when counselors change, you have to rehash your whole story, which does get tiring and sometimes you feel like you just rip off the bandage and open the wound again. I will say there have been improvements, keep up the improvements GN! i like the changes.

  2. Posted by Under the rug on

    What a sad situation for this family. My deepest condolences to you and your family. Suicide is a crisis in Nunavut. It rarely gets talked about due to the stigmas of it. As a community we all need to come together to find solutions and get help to those too afraid to ask for it. Our MLA’s should be putting this to the forefront for finding solutions. Too many of our youth feel they have no other way out, we absolutely need to step up our efforts to get them help.

    We need to fix this problem, it is never going away and suicide affects us all as a community. It is our best kept secret, as we don’t talk about it. For fear of it encouraging others to do the same. We have to end this evil cycle. We desperately need a mental health dedicated facility or wing on the hospital. The beer and wine store makes millions, now its time we put that to good use for our families. Putting them in jail, or sending them south is not the answer. People need proper addictions counseling and treatment. The suicide crisis is never going to go away until we make it our priority as a community.


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