Opening of second Iqaluit post office means change for some residents
People now have to provide full mailing address; city working with Canada Post to update database
Iqalummiut have had to scramble to get new post office boxes as Canada Post opens its new second location at the Astro Hill complex.
When the city was served by just one Canada Post outlet, on Queen Elizabeth Way, only a box number was required to receive mail.
Now, Canada Post requires residents to provide a civic address, including a house number and street name.
“We have provided Canada Post with our most recent database but there were units added that aren’t covered by that,” said city spokesperson Kent Driscoll in an email.
“It has been educational to see just how many unregistered units there are in Iqaluit.”
In a news release last week, the City of Iqaluit announced residents who do not have proof of address will receive a civic address verification form at the post office.
The forms are available in English, Inuktitut and French.
People should bring the form to the city’s land and planning division office in building 901 — upstairs at the Arnaitok Arena, the same building as the fire hall — where municipal planning staff will verify their address.
If nobody is available to help, people are asked to fill out the form as best they can and leave it in the dropbox to be processed.
Driscoll said the process has worked efficiently so far.
He called the process “a learning experience” for the city and Canada Post, and residents as well, as they get accustomed to sending and receiving mail using their civic address.
About 120 people have stopped by the office so far, according to Mathew Dodds, Iqaluit’s city planner, and since the day of the change the city has sent approximately 250 newly discovered addresses to Canada Post.
When Canada Post announced in August 2022 that Iqaluit would get a second post office, it indicated that about half of the city’s residents would be served at the new site.
At the time, it said growth in online shopping shipments created the need for a second post office in Iqaluit.