Qulliq Energy Corp. resumes service disconnection, load limiting for overdue accounts
Measures had been put on pause by Nunavut’s power utility to prevent undue hardship during the pandemic
Qulliq Energy Corp. says that, starting today, it will resume its usual practices for handling overdue accounts.
That means if you haven’t been paying your power bill, you could either see service disconnected or have the amount of power delivered to your unit throttled by a load limiter.
The QEC has held off using these measures since late April to help prevent undue hardship during the COVID-19 pandemic.
In an Aug. 11 news release, the QEC says it continues to offer flexible payment options to help accommodate residential and commercial customers who are having trouble paying their bills in full due to the pandemic. Customers who already have a flexible payment arrangement won’t be affected by the changes, the QEC said.
“If you are struggling to pay your monthly electricity bill, please contact the corporation’s customer care division by calling 1-866-710-4200 or emailing CustomerCare@qec.nu.ca to arrange a flexible payment agreement,” the QEC said.
“The corporation recognizes that this is a challenging time for many Nunavummiut and is committed to providing support for customers on a case-by-case basis.”