Inukjuak joins Nunavik’s new emergency call system

Community is 4rth to be connected to system with dispatchers located in southern Quebec

Kativik Regional Government chairperson Hilda Snowball, left, and vice-chair Lucy Kumarluk are seated in the Saint-Eustache, Que., emergency dispatch centre when it opened in 2023. (File photo courtesy of Nunavik Police Service)

By Nunatsiaq News

Inukjuak is the latest Nunavik community to be connected to a new system that forwards emergency calls to dispatchers in southern Quebec.

Last year, Umiujaq became the first community to be connected to this new system as part of a pilot project. Kuujjuaraapik joined in June, followed by Puvirnituq in mid-July.

Inukjuak callers who require emergency assistance should continue to dial 819-254-9111, said Nunavik Police Service Friday in a news release.

When the operator picks up, people are advised to stay on the line until they’re told to hang up. Call centre staff will control the conversation and provide the information to police officers that they dispatch.

The call centre is situated in Saint-Eustache, a suburban city on the north shore of Montreal.

The new system uses Tamaani’s fibre optic internet in southern Hudson Bay coast communities already connected to that service. Akulivik, Ivujivik and Salluit will follow suit as they gain access to fibre optic service.

Ungava Bay communities will have to wait until 2025, when their internet is set to be installed.


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(2) Comments:

  1. Posted by Great Whaler on

    I had a problem with the waiting time with the receptionist 45 minutes couldn’t get it done

  2. Posted by Flabbergasted on

    If the Emergency 911 service is anything like the 9111 and 9090 services that are already in place in these Nunavik communities, I guess many inuit or Francophone people will end up in a medivac flight outside of their communities because of the poor unprofessional service we already receive when we dial 9111 and 9090. These out of owners working g in the north abuse their Authority position s and believe what they are doing is correct in their eyes. In the mean time the Inuit will be placing themselves in more danger by having to wait for the 911 operator to speak to us.

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